Principles & Workflow

All-encompassing client satisfaction is our top priority. Kemp Proteins follows the Six.02 “Framework of Quality Service and Project Management” that drives and monitors the operational and technical approach on every project. From initial concepting through mutually developed milestones, to project delivery and final report, the framework tracks and reports on:

• Project timelines
• Development steps and milestones, including interim deliverables
• Quality control and tracking of project status and performance
• Milestone-based communications

In addition to ensuring appropriate oversight of quality, costs, and deliverables on current projects, this framework enables us to improve our systems, services, and planning for future projects—ensuring that we provide each project the appropriate staff and services, improving accuracy of workflow planning and forecasting, and preemptively identifying and mitigating specific risks.

Kemp has proven expertise in providing customized solutions to unique protein-related challenges. Our focused set of services is recognized as “top of the game” within the industry. Our “small-company atmosphere” is lean, efficient, high-performing, and agile in adapting to shifting trends and developments. Our model ensures that clients always have the “A” team—the most experienced, highly skilled specialists—working on their project with the personalized attention, rapid response, and flexibility required to meet product development timelines.

The Kemp team maintains a very high level of communication and interaction with our clients to ensure that they feel in control of their projects as we focus on hitting quality goals and timelines. Our project management team provides full visibility into project progress through regular milestone-based updates, enabling us to anticipate emerging client requirements, make timely adjustments that help keep projects on track, and deploy rapid corrective decision-making when encountering unexpected events.

We cultivate an environment at Kemp in which trained and knowledgeable staff feel invested in the success of each client’s project—we think of ourselves as a focused extension of our clients’ labs. We approach our work in an entrepreneurial mode—for example, by seeking ways to reduce the number of steps in a process—and we work in a highly disciplined and efficient way, exchanging ideas with colleagues to gain a faster path to solutions, taking informed risks that might drive new insights, looking for potential areas we can add value in a given project, and responding to challenges and opportunities with agility.

To enable cutting edge-science and drive improvements in efficiency, speed, and accuracy required by life sciences companies, we continually seek and invest in leading-edge technologies as well as actively promote the development of “best practices” for our operating models, facilities, and equipment, including automated technologies that streamline workflows, enhance reproducibility, and minimize variability.